• Home
• |
• Site Map
• |
• Languages
  • English
  • French
  • Dutch
  • Spanish

Footprint team is committed to helping our friends (travelers, travel agents, tour operators) with any questions or comments. We provide a range of support options, are always here for you! You can also write to us in your own language.

Travelers’ most Frequently Asked Questions

• Answers on different topics on your Vietnam travel.

LiveChat (office hours is from 9am to 6pm, GMT+7);

• Please click here to chat for an instant support.

Email us;

• For general requests: footprint(at)hn.vnn.vn
• Click here to plan a trip with us
• Wish to email one of our staff directly, click here.

Phone us (office hours is from 9am to 6pm, GMT+7);

• If you are outside Vietnam, please dial 00-84-43-9332844
• Press 043-9332844 when you are in country
• Urgent help (24/7), please call your travel consultant or Mr. Dien at 09-122-196-33.

Find us in Hanoi;

• 6 Le Thanh Tong street, Hanoi, Vietnam
• Click to see our location, we are next to the Opera House & History Museum
• Pho ne: (84 43) 933-28-44
• Fax: (84 43) 933-28-55