Contact us ~ We would love to hear from you!

Footprint team is committed to helping our clients with any questions or comments. We provide a range of support options, are always here for you!

FAQs: Travelers’ most Frequently Asked Questions

• Answers on different topics on your Vietnam travel. Please give us your questions if you do not find yours here.

LiveChat with us: For instant chat to one of our travel consultants

• Please click here to chat, our working time is from 9am to 6pm (GMT+7)

Email us: We try our best to reply within 24 hours;

• For general requests: footprint(at)hn.vnn.vn
• Click here to plan a trip with us
• Wish to email one of our staff directly, click here.

Phone us: Our lines never get engaged, our office hours is from 9am to 6pm (GMT+7)

• If you are outside Vietnam, please dial 00-84-4-9332844
• Press 04-9332844 when you are in country
• Urgent help (24/7), please call your travel consultant or Mr. Dien at 09-122-196-33.

Find us in Hanoi: Come to see our smile;

• 6 Le Thanh Tong street, Hanoi, Vietnam
• Click to see our location, we are next to the Opera House & History Museum
• Phone: (844) 933-28-44
• Fax: (844) 933-28-55