In most cases, early changes will not result in a fee, but each travel supplier or service provider will have different contractual terms with us. Please inquire directly for the change or cancellation policy for any particular tour

If we charge you a fee, in all cases, it is to pay back to hotels and other service suppliers of your bookings as we have to cancel your service arrangement with them; and, we have already been charged by them when we made the booking.

Please note that we understand that things do happen and changes need to be made. We, at Footprint, do our utmost to make things work. 

Tip: Read our terms and conditions and check with our travel consultants when you are planning a trip with us about the deadline of no-charges for changes and cancellations.

See also other FAQs

What to do if I need to change my booking or booking details?

What are differences on tour prices between Standard, Superior, Deluxe?

What do you mean by a 'Private Tour'?

Please explain what you mean by NET on your tour price?

Are meals inclusive in our tour programs? What does "(B,L,D)" mean?

Does Footprint offer group tours or just private tours? So group size will be normally small?

What does 'Vietnam Package Tour' mean?

What are set tours and custom tours?

Process of planning / booking a tour?

How long do I need to travel Vietnam?