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You are here:  » Travel FAQs » Tour-with-Footprint » Safety » What emergency assistance (e.g. air rescue) is available, how are they contacted, and what are the estimated response times?

What emergency assistance (e.g. air rescue) is available, how are they contacted, and what are the estimated response times?

In cities, town and tourist destinations, there are hospitals / clinics and ambulance services relatively close by, and very easy to contact. Throughout Vietnam the number to call is 115.

In remote and mountainous areas, an emaergency may become more difficult to deal with due to poor communication and bad roads. In many of the National Parks where the majority of our adventures take place, there has been first aid and evacuation training. Aid in these areas is, at the most, a half-day by foot away. Worst-case scenario, the group would have to walk the patient out ourselves. There are many resources to do this effectively, such as a number of local villages that are never far away from where we travel.

In Vietnam, air service is very hard to come by for military and resource reasons. Because the areas we adventure to are so close to tourist centers and main roads, it would not warrant air evacuation.

See also other FAQs
Footprint Contacts in case of Emergency?
What measures are in place to minimize these risks?
What vaccinations and malarial prophylaxis do you recommend?
How will the outside world be able to make contact with us?
How will we be able to make contact with the outside world?
How long will it take to evacuate an incapacitated client?
What arrangements (including communications) are in place for an evacuation of a client in the event of an emergency?